Frequently Asked
Questions
Find answers to frequently asked questions about our services, features and policies. For any other requests, don't hesitate to contact us!
Our app, installed on your smartphone, allows our cloud system to communicate with your phone to send bulk SMS. You manage everything from our web interface, and the app takes care of physically sending messages via your phone, using your plan or our preferential rates.
No, it's not required. FlixySMS can work with your existing plan, but we also offer preferential SMS rates directly in the app to optimize your costs, especially for large volume sends.
Yes, your phone must be on, connected to the Internet and have the FlixySMS app active to send messages. That's why we recommend using a dedicated phone for businesses sending large volumes.
We offer native integrations with Shopify and WooCommerce. In your FlixySMS dashboard, go to the 'Integrations' section, select your platform and follow the instructions to authorize the connection. Once connected, you can configure automatic triggers for events like new orders, shipments, etc.
Absolutely! It's one of the most popular use cases. You can set up automatic messages to confirm orders, notify shipments, and send delivery notifications. These SMS confirmations significantly increase customer satisfaction.
