Legal

Terms of Service

These terms govern your use of FlixySMS and outline your rights and responsibilities when using our SMS marketing platform.

Last updated: December 15, 2024

Agreement to Terms

By accessing or using FlixySMS ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to update these Terms at any time without prior notice.

Service Description

FlixySMS provides SMS marketing services that allow you to send text messages to your customers using your smartphone as an SMS gateway. Our platform includes:

  • • Contact management and segmentation
  • • SMS campaign creation and scheduling
  • • Delivery tracking and analytics
  • • API access for integration
  • • Customer support

User Accounts and Responsibilities

Account Creation

To use our Service, you must:

  • • Provide accurate and complete information
  • • Be at least 18 years old
  • • Have legal authority to enter into this agreement
  • • Maintain the security of your account credentials

Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized access or security breach.

Acceptable Use Policy

Permitted Uses

You may use FlixySMS only for:

  • • Legitimate business communications
  • • Marketing to consenting recipients
  • • Transactional notifications
  • • Customer service communications

Prohibited Uses

You may NOT use FlixySMS for:

  • • Spam or unsolicited messages
  • • Illegal activities or content
  • • Harassment, threats, or abusive content
  • • Adult content or services
  • • Fraudulent or deceptive practices
  • • Violation of telecommunications regulations
  • • Phishing or identity theft attempts

Payment Terms

Billing

  • • Payments are processed monthly in advance
  • • All fees are non-refundable unless otherwise stated
  • • We reserve the right to change pricing with 30 days notice
  • • Failed payments may result in service suspension

Free Trial

Free trial users receive limited SMS credits. Trial accounts may have restrictions on features and usage limits.

Service Availability and Limitations

While we strive for 99.9% uptime, we cannot guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or to address security issues.

SMS delivery depends on carrier networks and recipient devices. We cannot guarantee delivery to all recipients or delivery timing.

Usage Limits

  • • Daily and monthly sending limits apply based on your plan
  • • Rate limiting may be applied to prevent abuse
  • • We reserve the right to suspend accounts for excessive usage

Account Termination

Termination by You

You may cancel your account at any time through your dashboard or by contacting support. Cancellation takes effect at the end of your current billing period.

Termination by Us

We may suspend or terminate your account immediately for:

  • • Violation of these Terms
  • • Non-payment of fees
  • • Illegal or abusive use of our Service
  • • Threat to system security or other users

Upon termination, your data will be deleted within 30 days unless legally required to retain it.

Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Our liability is limited to the amount you paid for the Service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

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